Shipping Policy

Shipping Policy


At EzyShop, we aim to deliver your orders quickly and safely. This Shipping Policy explains our shipping process, timelines, and related terms.

Shipping Coverage

  1. We currently ship across India.
  2. Delivery availability may vary based on pin code and courier serviceability.

Order Processing Time

  1. Orders are usually processed within 1–2 business days after successful payment.
  2. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  1. Standard Delivery: 3–7 business days
  2. Delivery timelines may vary depending on:
  3. Customer location
  4. Product availability
  5. Courier partner operations

Please note that delivery times are estimated and not guaranteed.

Shipping Charges

  1. Shipping charges (if applicable) will be displayed at checkout before payment.
  2. Any promotional free-shipping offers are subject to terms and conditions.

Order Tracking

  1. Once your order is shipped, a tracking ID will be shared via SMS or email.
  2. You can track your order through the Track Order section on our website.

Delays in Delivery

EzyShop is not responsible for delays caused by:

  1. Natural disasters or unforeseen circumstances
  2. Courier partner delays
  3. Incorrect or incomplete delivery address provided by the customer

Address Accuracy

  1. Customers are responsible for providing complete and accurate shipping details.
  2. Orders with incorrect addresses may result in delivery delays or cancellation.
  3. Re-shipping charges may apply in such cases.

Damaged or Missing Packages

  1. If your package arrives damaged or items are missing, please contact us within 48 hours of delivery.
  2. An unboxing video is mandatory for claims related to damaged or missing items.

Failed Delivery Attempts

  1. Courier partners usually attempt delivery 2–3 times.
  2. If delivery fails due to customer unavailability or incorrect address, the order may be returned to origin.
  3. Additional charges may apply for re-dispatch.

Contact Us

For any shipping-related queries, please contact:

📧 Email: support@ezyshop.org